Training

Sales Development 

The sales profession today moves faster than ever. This is no time for trial and error, this is a time to build effective selling ground. How you treat your customers can make the difference between a loyal customer and a dissatisfied one who, through word-of-mouth, impacts unfavourably on your organisation and drives other customers elsewhere. Satisfied customers may become voluntary ambassadors for your organisation and are most likely to use your services again. Sales are integral to the success of an organisation. Our courses teach you how to improve your sales processes, enhance customer service, use effective sales techniques and boost your sales results.

Training Programs

  • Active and Effective Selling
  • Professional Customer Service
  • Sales Techniques
  • Objections in Sales Process
  • Negotiation Skills

Training benefits

Those training courses will be beneficial for everyone who wants to:

  • Deliver improved and consistent results
  • Understand psychology of buying process
  • Understand client needs and motivations
  • Achieve harmony with a diverse range of client types
  • Build confidence level for effective selling
  • Present relevant benefits to meet specific needs of clients
  • Be able to adapt storytelling to sales process
  • Use appropriate questioning techniques
  • Identify, reduce and overcome objections and barriers
  • Confidently close the sale at the right time

Audience

Those programs are designed for everyone who wants to know the essential factors that are important in customer service and develop high quality approach that is needed in current business.

Format

The workshop can be delivered in human form or online.

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